Matthew raises his voice, continues to gesture, and looks away from Tara, who was listening to him. Matthew is using which type of turn-taking signal?

a. turn denying
b. turn maintaining
c. turn yielding
d. turn requesting


b. turn maintaining

Communication & Mass Media

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What is the process that uses free association around a key word or idea to reveal possible topic areas or clusters of subtopics for speeches?

a. creative thinkingprocess b. key word process c. speech topic association process d. visual brainstorming process

Communication & Mass Media

The organization was steadily losing its skilled workers for reasons such as work pressure, discrimination, and work dissatisfaction

This resulted in a shortage of employees, which adversely affected the company's production and ultimately its performance. In this scenario, what kind of people should the organization recruit to solve the problem in the short-term? a) Consultin b) Management c) Education d) Human services

Communication & Mass Media

Group pride should be built on measured productivity

A. True B. False

Communication & Mass Media

The finding that with minimum leadership group members talk to those opposite them, and with directive leadership they talk to persons on their two sides is referred to as the effect.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media