Which of the following best exemplifies the predominant style of conflict management for staff nurses?
a. Sarah and Jonas, two RNs, disagree about the best approach to assisting a family that has complex needs. They decide that they will consult with family and together will decide what is best.
b. Jennifer needs to switch a shift to attend a family function. She arranges to trade with Nancy, who wants a day off next to a 3-day break.
c. Lindsay asks Melody to stay late for the third day in a row. Melody refuses, stating that she has already helped out for two days by staying late for Lindsay.
d. Lara asks Stacey to switch shifts with her because Lara wants to attend a concert. Stacey would prefer not to but does to enable Lara, who is new in town, to be with her friends.
D
Avoidance and accommodation are the predominant conflict management styles of nurses. Ac-commodating involves neglecting one's own needs while trying to satisfy the needs of another.
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