Conway Computers tracks requests for warranty repairs and notices a significant increase in the number of keyboard problems on one of its laptop models. A Conway Computers team is formed to study the matter, determine if there is a keyboard defect, and recommend corrective action before a product recall is necessary. Which term best describes the actions of Conway Computers?
a. litigation risk management
b. crisis communications
c. business planning
d. issues management
d. issues management
You might also like to view...
Which of the following includes those positions that the audience deems unacceptable?
a. Latitude of acceptance b. Latitude of noncommitment c. Latitude of rejection d. Anchor position
Linguistic ________ suggests that because language determines our perceptions of reality, people see the world differently depending on what language they speak.
A. determinism B. abstraction C. relativity D. ambiguity
The components of a group were classified into three major categories, inputs, throughputs and ________.
Fill in the blank(s) with the appropriate word(s).
Lars writes an accurate but harshly critical article about a beloved sports figure. Considering the parameters of the First Amendment, Lars will most likely receive ______.
A. severe criticism from many fans B. a conviction of libel by a court of law C. support from the owner of the sports figure's team D. a compensatory award from the sports figure