One of the primary goals of a negative message is to
A) sell products and services to unwilling customers.
B) empathize with fellow employees.
C) rally support for unpopular causes.
D) gain acceptance for the bad news.
E) encourage future questions and communications.
Answer: D
Explanation: D) Gaining acceptance for the bad news is one of five goals to seek in delivering a negative message. The message should also focus on conveying the news, maintaining goodwill, maintaining your company's reputation, and in some cases, limiting further correspondence on the matter.
You might also like to view...
Parks Company reported an increase of $370,000 in its accounts receivable during the year 2015 . The company's statement of cash flows for 2015 reported $1 million of cash received from customers. What amount of net sales must Parks have recorded in 2015?
a. $370,000 b. $1,000,000 c. $1,370,000 d. $630,000
Rodriguez Inc is considering a project that costs $200,000. The company expects the annual cash revenues to be $75,000 and annual expenses (including depreciation) to be $30,000. The project has a ten-year useful life and a residual value of $25,000. Assume Rodriguez Inc uses the straight-line method of depreciation. Using the above information for Rodriguez, the accounting rate of return for the
project is (Round your answer to a whole percent) A) 51 percent. B) 22 percent. C) 67 percent. D) 40 percent.
The biggest criticism of welfare unionism was:
A. Employees felt patronized and belittled by employers. B. It was considered to be a form of bribery in which employers bought the cooperation of employees. C. Employers tried to provide industrial democracy through the use of company unions. D. It was ineffective at preventing workers from unionizing.
Based on a predicted level of production and sales of 30,000 units, a company anticipates total contribution margin of $105,000, fixed costs of $40,000, and operating income of $65,000. Based on this information, the budgeted operating income for 28,000 units would be:
A. $58,000. B. $52,000. C. $105,000. D. $135,333. E. $72,500.