Briefly explain how assessment centers work, and list a few of their uses.
What will be an ideal response?
At an assessment center, multiple raters or evaluators (assessors) evaluate employees' performance on a number of exercises. An assessment center is usually an off-site location such as a conference center. Six to 12 employees usually participate at one time. Assessment centers are primarily used to identify if employees have the personality characteristics, administrative skills, and interpersonal skills needed for managerial jobs. They are also increasingly being used to determine if employees have the necessary skills to work in teams. The types of exercises used in assessment centers include leaderless group discussions, interviews, in-baskets, and role-plays.
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