A lean business model aims to eliminate waste while satisfying the customer and providing a positive return to the company.
Answer the following statement true (T) or false (F)
True
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Compound interest is a repeated calculation of the interest on the principal over certain periods of time
a. True b. False Indicate whether the statement is true or false
When refusing an applicant's direct request for a recommendation, which of the following is the best format?
A) The message should be detailed and indirect. B) The message should imply the refusal, suggest an alternative and use a polite close. C) The message should directly state the refusal, suggest an alternative and use a close that encourages questions if necessary. D) The message should be brief and direct. E) The message should be brief and indirectly imply the refusal.
In its simplest form, ANOVA must have a dependent variable that is metric
Indicate whether the statement is true or false
_____, one of the components on which customers evaluate service quality, refers to the knowledge and courtesy of employees and their ability to convey trust
a. Empathy b. Responsiveness c. Assurance d. Reliability