The staff nurse has been asked to assume leadership of a work team. Which strategies should this nurse use to increase the team members' trust? Select all that apply
1. Keep promises that are made.
2. Give honest feedback.
3. Create a logical excuse for not keeping promises made.
4. Reward followers.
5. Ask followers to defer feedback until the end of the project.
1, 2, 4
Explanation: 1. If the leader does not keep promises, trust is lost.
2. Feedback should be honest and formulated to help the followers do a better job.
3. The leader can explain why a promise was not kept, but should not "create" excuses.
4. Followers appreciate rewards when they are earned.
5. Followers should be encouraged to provide feedback to the leader throughout the project.
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