Name and describe the two primary elements of the competence model of conflict
What will be an ideal response?
A competence-based approach to conflict includes the elements of appropriateness and effectiveness. Appropriateness consists of following relevant rules, norms, and expectations for relationships and specific situations. Effectiveness is determined by how successful one is in achieving his/her goals.
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According to the late Pat Jackson, one of the USA's leading public relations counselors and practitioners, public relations campaigns:
a. reinforce attitudes and behavior of those who are in agreement with your organization's position. b. seek to modify behavior. c. neither a nor b d. both a and b
Explain the usefulness of the Johari Window
What will be an ideal response
As Haseem spoke the audience realized that he was very knowledgeable about the topic and his credibility increased. What kind of credibility was Haseem receiving?
A. initial B. derived C. terminal D. ethical
The most important quality for using a quotation is that
A.) the audience responds to it. B.) it's from someone famous. C.) it's from a known authority. D.) the speaker likes it. E.) a citation is given before the quotation.