A nurse in the ambulatory care setting is preparing to do an interview with a non-English-speaking client. The nurse secures an interpreter. In order to have the most effective interview, the nurse should do which of the following? (Select all that apply
a. Look and speak to the interpreter
b. Use technical terminology to ensure accu-racy
c. Allow more time for the interview
d. Watch the client's nonverbal communica-tion
e. Have the interpreter check whether the client understands the communication
ANS: C, D
For the most effective interview the nurse should look and speak directly to the client, avoid the use of jargon and technical terminology, observe the client's nonverbal communications, and clarify understanding by asking the client to state in his/her own words what he or she under-stood, facilitated by the interpreter. The interview will take longer.
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