The positive or negative value assigned to an unexpected behavior is called the __________

a. expectancy
b. nonverbal
c. ambiguity
d. valence
e. valance


d

Communication & Mass Media

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Based on a needs analysis, Althea was preparing a training session on building interactive forms in webpages

In conducting her research, she found some excellent information on conducting web based searches that she was planning to include. What problem is there with Althea's plan? a. It does not focus on trainees needs. b. It will not fit into the time frame. c. It does not contain definitions. d. It is not suitable lecture material.

Communication & Mass Media

Although Anna is shy and reserved in her study groups, she applies to be a study group leader at her college student instruction center. She feels that she would be very helpful to others in her major of mathematics and could lead students to success in a challenging subject area. The other applicant for the job, Olena, is more assertive and outgoing. Although Olena is not as strong in math, she ends up getting the position. It is likely that Anna's ________ made her appear to be a less effective leader to the student instruction center.

A. introversion B. communication apprehension C. personality D. extroversion

Communication & Mass Media

The difference between a disability and a handicap is:

a. the limitations of a disability can be overcome by accommodations b. there are no limitations involved with a disability c. the two words are synonymous d. the term "handicap" refers only to people in wheelchairs

Communication & Mass Media

Lee hears a motivational talk at church services on Sunday, an

example of a speech to inform. Indicate whether the statement is true or false

Communication & Mass Media