Using tag questions is a good way to give the impression that you have confidence in what you are saying
Indicate whether the statement is true or false
False
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In a general sense, some communication occurs whether you intend it or not
Indicate whether the statement is true or false
Chris is a nuclear physicist. At work, she is very good at her job, and she is in high demand for special top-secret projects because she is so talented. She never talks work outside of her job because it is top-secret
Her friends know her as one who is best at keeping a secret. Chris has _____ power at work and _____ power at home. A. reward/coercive B. coercive/referent C. legitimate/expert D. expert/referent
______ speaker is one whom an audience perceives to be competent, knowledgeable, dynamic, and trustworthy
a. A charismatic b. An objective c. A fair d. A credible
When a speaker is asking the audience to understand new information or learn a new process or skill, how can the speaker reduce any uncertainty the audience might experience?
A) Limit the information the speaker presents. B) Move from the familiar to unfamiliar. C) Repeat important ideas. D) Use multiple communication channels. E) Highlight key material.