According to communication scholars, what is often most important to say explicitly when apologizing?

A. "I'm sorry you were hurt."
B. "I can't believe I did that."
C. "I'm sorry, but that's not the kind of person I am."
D. "I was wrong."


Answer: D

Communication & Mass Media

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In his speech about date rape on college campuses, Ryan cites statistics from state and county law enforcement documents; then he includes statistics from incidents on his own campus

Which principle of selecting the best supporting material is Ryan using? a. proximity b. suitability c. variety d. concreteness

Communication & Mass Media

In the communication process, feedback is the noise created when a microphone gets too close to a speaker

Indicate whether the statement is true or false

Communication & Mass Media

Farid and Milla are members of a financial group. Several members of the group, including the most senior, are friends with a man who is starting up a new property management company, and they believe that the financial group should invest in the new company. However, Farid and Milla are not so sure. They have heard rumors that the president of the management company was let go from another company for mishandling funds. However, because the rest of the members of the group want to invest, Farid and Milla decide to vote in favor of backing the new company. This is an example of

A. a stalemate. B. groupthink. C. a symposium. D. minority rule.

Communication & Mass Media

An effective method for helping your audience relate new information to old is to ________

A) use analysis B) use analogies C) use vivid language D) pace the flow of information

Communication & Mass Media