A study of email conflict resolution by Kathleen Valley found that
a. we are more likely to resolve conflict online than in face-to-face situations.
b. e-mail negotiations are less likely to degenerate into unpleasant exchanges than face-to-face negotiation.
c. people are more willing to lie on e-mail.
d. people are more willing to say what they really believe in e-mail messages.
e. e-mail users are more flexible and more willing to resolve conflicts.
b
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Indicate whether the statement is true or false
The latest trends show that _______________ magazines have declined while _______________ have grown in number and diversity
a) women’s ... men’s b) general-interest ... special-interest c) special-interest ... general-interest d) men’s ... women’s
A presentation aid which is a pictorial representation of statistical data is called a
a. graph. b. drawing. c. model. d. slide.
Joan and Dina are looking into each other's eyes. This is an example of which type of eye behavior
a. mutual looking b. one-sided looking c. gaze omission d. civil inattention e. staring