Instituting a suggestion box at an organization is an example of the _____ function of organizations

a. production
b. maintenance
c. structure
d. innovation


Answer: d

Communication & Mass Media

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Napster was essentially put out of business when the __________ ruled that it was guilty of facilitating the illegal copying of protected intellectual property

Fill in the blank with correct word

Communication & Mass Media

The ________ of an individual in a group is determined by factors such as who is better, brighter, etc

a) statu b) power c) norm d) trust

Communication & Mass Media

Alexia asks Raul if he plans to come to the dance this weekend. Raul does not want to cause conflict by telling Alexia he is dating someone else, so he changes the subject and asks her if she has finished the paper due Monday in their anthropology class. In this case, Raul has engaged in which strategy?

A. gunny-sacking B. accommodation C. compliance gaining D. demand-withdrawal

Communication & Mass Media

How should the speaker use the Internet to come up with topic ideas?

A. as the primary means of generating ideas B. as a last resort if the speaker is having trouble coming up with ideas C. as part of the brainstorming process in combination with thinking about what the speaker cares about D. as a means of identifying and avoiding topics that are overused

Communication & Mass Media