Describe the six steps in a typical preliminary investigation. Why should an analyst be careful when using the word problem?
What will be an ideal response?
The steps are described in detail, starting with Figure 2-12. When interacting with users, analysts should be careful in using the word “problem,” because it has a negative meaning. When you ask users about problems, some will stress current system limitations rather than desirable new features or enhancements. Instead of focusing on difficulties, an analyst should question users about additional capability they would like to have.
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A USB flash drive, a hard disk drive, and a CD/DVD drive are all examples of a(n) ________ drive
Fill in the blank(s) with correct word
Sayako decides that she needs some help designing the layout and appearance of her letter. What can she use to quickly and easily create a preformatted document? Once she has written her letter, she needs to send it to many different people. Which Word feature can she use to easily personalize her letter for each individual client?
What will be an ideal response?
Email software displays messages in a three-part form.?
Answer the following statement true (T) or false (F)
A group of system administrators were discussing file permissions and decided that setting a particular root-owned text file to read-only for everyone is a best practice. What do the permissions for this file look like? (choose 2)
A. 777 B. rwxrw-r-x C. rw-rw-r-- D. 664