Why do the authors of your textbook suggest that increased diversity in a team can be a double-edged sword?

A. Diversity positively influences the task and social dimension of the team.
B. Diversity adversely influences the task and social dimension of the team.
C. Diversity increases both trust and self-disclosure.
D. Diversity can enhance productivity but increase process loss.
E. None of the above


ANS: d

Communication & Mass Media

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Analytical listening:

a. is the same as critical listening. b. involves evaluation of the characteristics of the sound itself. c. is the evaluation and interpretation of the nuances and the connotations of the sound quality in addition to or in spite of the words being spoken. d. is the phenomenon whereby a sensory stimulus applied in one modality causes a response in another.

Communication & Mass Media

If you are giving a presentation in a room that you do not know well, it is especially important to

A. not take anything for granted. B. not arrive too early. C. shake hands with everyone who attends. D. stay overnight in the room.

Communication & Mass Media

By keeping his commitment to usher at his ex-brother-in-law's wedding but not mingling or

socializing, Donald is using a defense mechanism known as psychological withdrawal. Indicate whether the statement is true or false

Communication & Mass Media

Which of the following is the best example of a factual statement?

a) "Shawna is angry." b) "Morgan harbors resentment." c) "Barbara is driving a green jeep." d) "Madison is carrying a grudge."

Communication & Mass Media