Communication entails much more than words going from one person's mouth to another person's ears. A positive, supportive technique that is effective from birth throughout adulthood is
a. Listening
b. Physical proximity
c. Environment
d. Touch
D
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A Listening is an essential component of the communication process. By practicing
active listening skills, nurses can be effective listeners. Listening is a component
of verbal communication.
B Individuals have different comfort zones for physical distance. The nurse should
be aware of these differences and move cautiously when meeting new children
and families.
C It is important to create a supportive and friendly environment for children
including the use of child-sized furniture, posters, developmentally appropriate
toys, and art displayed at a child's eye level.
D Touch can convey warmth, comfort, reassurance, security, caring, and support. In
infancy, messages of security and comfort are conveyed when they are being
held. Toddlers and preschoolers find it soothing and comforting to be held and
rocked. School-aged children and adolescents appreciate receiving a hug or pat
on the back (with permission).
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