Ted wants to implement a training program to improve the interpersonal skills of the front desk employees of his hotel. He believes that most social behavior is learned through observation. The MOST appropriate training approach for Ted to use is:

A) coaching.
B) behavior modeling.
C) lecturing.
D) audiovisual techniques.


Ans: B) behavior modeling.

Psychology

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Jose and Maria are preparing for the arrival of their first child, and are considering moving from their small rural town to a larger city to gain greater access to social services, better schools, and a variety of entertainment options. This is an example of which of Bronfenbrenner's five bioecological levels?

A. macrosystem B. exosystem C. microsystem D. mesosystem

Psychology

The fact that each of the cerebral hemispheres has certain functions that it can perform more efficiently than (and in some cases independently of) the other hemisphere is called

A. lateralization. B. cross-dominance. C. plasticity. D. neurilemma.

Psychology

During Thanksgiving dinner Dirk suddenly announced, "I think my ventromedial hypothalamus just kicked in." What is Dirk suggesting?

a) Dirk needs to go to the bathroom. b) Dirk is full. c) Dirk is very hungry. d) Dirk has a bad headache.

Psychology

If Sylvia is described as trustworthy, altruistic and tender-minded, then she probably is fairly high on the Big Five factor known as ________

a) extraversion b) neuroticism c) openness d) agreeableness

Psychology