An example of role stress occurs when:

a. The director of the ICU and the manager of the surgical unit wish to hire the same new employee.
b. Two part-time staff members are hired to work in a unit, but the job expectations for them are not clear, and the head nurse expresses disappointment in their performance.
c. The nurse manager for the ICU wants to advocate for more staff and finds it difficult to find data to substantiate his proposal.
d. Line managers believe that support staff use their technical knowledge to intrude on their authority.


ANS: B
Role stress is an additional stressor for nurses. Viewed as the incongruence between perceived role expectations and achievement, role stress is particularly acute for new graduates. Failure to comply with expectations can lead to role conflict. Role conflict and role ambiguity are major sources of conflict for nurses.

Nursing

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