Mindful practitioners

a) talk more than they listen.
b) listen deeply, attentively, and empathically.
c) listen intermittently and with judgement.
d) talk most of the time, because this is what the client is paying for.


Ans: b) listen deeply, attentively, and empathically.

Social Work & Human Services

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____________ measure the consequences of services provided

A) ?Formative evaluations B) ?Chi-square tests C) ?Summative evaluations D) ?Inferential statistics

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In working with persons serious and persistent mental illnesses, therapists in outpatient behavioral mental health should:

a) Provide traditional psychotherapy b) Offer a cognitive-behavioral approach to treatment c) Deemphasize traditional psychotherapeutic approaches d) Refer consumers out of this type of program

Social Work & Human Services

_______________ explains community differences in crime rates by identifying the characteristics of

communities with high crime rates. a) Social disorganization theory b) Control theory c) Strain theory d) Social learning theory

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In terms of the resources which you and/or your agency offer, an initial task in the counselor-client relationship is:

A. Advocacy B. Preparation C. Education D. Allocation

Social Work & Human Services