There is substantial unrest among the staff of an intensive care unit that has resulted in negative client outcomes. Which employee factors should the manager assess first?
1. Motivation and ability to be effective in the job
2. The age of employees and their social background
3. Gender and educational preparation of staff
4. Experience base of employees and their attitude toward the job
1
Rationale 1: Research has found an employee's ability and motivation to be the two major dimensions that most affect the employee's effectiveness.
Rationale 2: The age of employees and their social background may influence job performance but are not as significant as other factors.
Rationale 3: Educational preparation and gender may influence job performance but are not as significant as other factors.
Rationale 4: The experience base of employees and their attitude toward the job may influence job performance but are not as significant as other factors.
Global Rationale:
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It has been projected that the cultural group presenting the greatest growth rate among the older adult population will be the:
a. African-Americans b. Asian/Pacific Island Americans c. Native Americans d. Hispanic Americans
A recently hired graduate nurse has overheard a nurse and patient joking. The graduate nurse voices concern to the preceptor, stating, "I don't think the nurse is being respectful of the patient's diagnosis by telling jokes."
What response by the preceptor is indicated? 1. "I am inclined to agree with you.". 2. "You should not eavesdrop on a private conversation.". 3. "The nurse and patient were engaged in therapeutic communication.". 4. "You are too inexperienced to understand the interaction you overheard.".
The amino acid tryptophan serves as a provitamin for:
1. Folic acid 2. Niacin 3. Riboflavin 4. Vitamin K
Palliative care includes all of the following except:
a. comprehensive, interdisciplinary, and total care. b. aggressive treatment of chronic health problems. c. comfort and support of patients and families. d. delivery of coordinated and continuous services.