In the context of Information Technology Infrastructure Library, _____ provides a means for an information technology (IT) organization to measure and improve the service levels.
a. continual transition improvement
b. continual process improvement
c. service strategy
d. service operation
b. continual process improvement
Continual process improvement provides a means for aninformation technology organization to measure and improve the service levels, the technology. It also improves the efficiency and effectiveness of processes used in the overall management of services.
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Which of the following statements is true?
a. The code in a finally block is executed only if an exception occurs. b. The code in a finally block is executed only if an exception does not occur. c. The code in a finally block is executed only if there are no catch blocks. d. None of the above are true.
In ________ orientation the page is wider than it is tall
Fill in the blank(s) with correct word
The ____ keyword restricts the access of any specified properties or methods defined within the object itself.
A. public B. private C. protected D. closed
Extending the first line of text to the left of a text block creates a _____ indent.?
A. ?tracking B. ?kerning C. ?leading D. ?hanging