An appendix is designed to communicate the most important ideas to an audience of decision makers
Indicate whether the statement is true or false.
Answer: False
Explanation: An executive summary is a mini-version of the report designed to communicate the most important ideas to an audience of decision makers.
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The Internet is the fastest method of obtaining data from a large number of respondents. There are many reasons for this speed. Which of the following is not one of those reasons?
A) the speed with which the questionnaire can be created B) the speed with which the incentive is sent C) the speed with which the questionnaire is distributed to respondents D) the speed with which the data are returned
Documentation of the work of others in a report accomplishes all but which of the following?
a. It gives credit where credit is due. b. It protects the writer against plagiarism. c. It strengthens weak research methods. d. Documentation accomplishes all of the above.
Which of the following is a primary cause of sick building syndrome in the United States?
A. a large number of outdoor ducts B. unsealed windows C. a thinly insulated building D. hazardous chemicals and construction materials
Every new customer at Five Elements Spa is asked to register his or her personal details, which includes the customer's age, purpose of visit, and contact information. With this information, the company regularly keeps in touch with its customers, reminding them of their next appointments, new spa offers, and any other promotions. The database is used to predict a customer's next visit to the spa based on his or her previous visits. It also helps the company design service packages to suit the customer's individual needs. In this scenario, Five Elements Spa is using
A. customer relationship management. B. corporate governance. C. service design prototyping. D. supply chain management. E. social audit.