The underlying component of a successful sales presentation is:
A. utilizing statistical information as support.
B. explaining product features clearly.
C. identifying important product advantages.
D. differentiating between wants and needs.
E. determining the customer's needs.
Answer: E
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This term best defines what society expects from business, governments, and nonprofits?
A. organizational citizenship B. relationship C. stewardship D. affiliation
Maryann has been returning from her lunch break 30 minutes late for the past two weeks. When you confront her about it, she points out that everyone, including you, takes long lunches and makes up the half hour later in the day. The discipline of Maryann appears to violate the __________ rule for effective discipline.
A. clearly communicate the standards and code of conduct to all employees B. be sure that the punishment fits the crime C. follow the standing plans yourself D. take consistent, impartial action when the rules are broken E. discipline in private
Monopoly power may be proved by evidence that a firm used its power to control prices
a. True b. False Indicate whether the statement is true or false
For Petra to recover the benefit of her bargain from a breached real estate contract with River City Properties, Inc., the most appropriate remedy is
A. damages. B. quasi-contractual recovery. C. rescission. D. specific performance.