What are the total finance charges for a 15 year 3.125% mortgage for $48,000?
A. $5,023.68
B. $54,576
C. 545.76
D. $12,186.60
Answer: D
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In terms of the sales presentation, the ________ approach is often used by telemarketers, retail sales clerks, and new field salespeople
A) mission-sharing B) need-satisfaction C) problem-solution D) stimulus-response
In terms of dealing with customer problems, a study in a medical billing operation found that the most effective technique was to
A) focus more on the problem than the customer's emotion. B) focus more on the customer's emotion than the problem. C) immediately offer a refund rather than attempting to deal with an unhappy customer. D) ask the customer for sympathy and compassion.
During the market introduction stage of the product life cycle,
A. much money is spent for Product, Place, and Promotion. B. large profits are typical until competition arrives. C. all forms of expenditure on Place and Promotion are put on hold. D. most customers are looking for the new product. E. Price and Promotion are more important than Place and Product.
Moskowitz Corporation has provided the following data for its two most recent years of operation: Selling price per unit$91 Manufacturing costs: Variable manufacturing cost per unit produced: Direct materials$13Direct labor$7Variable manufacturing overhead$3Fixed manufacturing overhead per year$480,000Selling and administrative expenses: Variable selling and administrative expense per unit sold$6Fixed selling and administrative expense per year$84,000 Year 1Year 2Units in beginning inventory03,000Units produced during the year12,00010,000Units sold during the year9,00010,000Units in ending inventory3,0003,000The unit product cost under variable costing in Year 1 is closest to:
A. $63.00 B. $29.00 C. $69.00 D. $23.00