The S&P 500 Index is commonly used to estimate the market rate of return
Indicate whether this statement is true or false.
Answer: TRUE
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Which of the following statements describes a marketing implication that results from the intangibility of services?
A. The actual costs of a "unit of service" are hard to determine. B. Services cannot be readily displayed. C. Services cannot be inventoried. D. Services cannot be easily patented. E. All of the above.
Under the Commerce Clause, any state statute that affects interstate commerce is unconstitutional
a. True b. False Indicate whether the statement is true or false
Which of the following strands of OD influenced programs such as Six Sigma?
a. Laboratory training and T-groups b. Management practices c. Quality and employee involvement d. Organizational effectiveness and employee engagement
Virginia Tech's Hokie Passport is an example of a smart card
Indicate whether this statement is true or false.