Which of the following is considered to be a more advanced form of information search wherein the person might phone friends or go online to secure information about a product or service?
A) heightened attention
B) short-term memory processing
C) subliminal processing of information
D) long-term memory processing
E) active information search
E
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Which is true about the career paths available to service desk analysts?
A. The typical path is for service desk analysts to move into management after three to five years or after really strong employee reviews. B. Moving from an analyst position to one of management is difficult, as one has to maintain technical skills while also focusing on management. C. When service desk analysts move into management, one of the most difficult tasks they face is managing people who were previously their peers. D. Most often service desk management positions are given to those with management experience in different areas of the company.
Only one triggering event can be addressed in a single trigger.
Answer the following statement true (T) or false (F)
Normally to compute break even, the manufacturing firm will use ________ and the retail firm
will use ________. A) sales dollars; sales dollars B) discrete units; sales dollars C) sales dollars; discrete units D) discrete units; discrete units
For the business judgment rule to apply, the manager must A) be trying to resolve a conflict of interest
B) have exercised extraordinary care in resolving the situation. C) have acted in the best interests of the corporation. D) prove he or she was aware of the decision being made.