The distinction of whether a customer service is considered expected or augmented is based upon the _____

a. degree of computerization
b. retailer size
c. cost of the service offered
d. target market served


d

Business

You might also like to view...

Which is true?

A. Large service desks are typically high-energy and high-activity places, while small service desk typically are not. B. If a company does not provide the optimal working environment, it is very hard for analysts to arrange their personal workspaces for optimal comfort. C. Because of the structure of a service desk, analysts do not have to be organized to thrive. D. Analysts must take it upon themselves to adopt behaviors to increase their comfort and productivity.

Business

Time series forecasting methods are the most difficult methods to implement

Indicate whether the statement is true or false.

Business

Allain, Inc has the following budgeted figures

Jan Feb Mar April Sales $55,300 $62,000 $89,000 $95,000 Cost of goods sold 60% of sales Required ending inventory $15,000 + 20% of next month's sales Inventory on hand on Jan 1 $27,000 Calculate the ending merchandise inventory for the month of March. A) $32,800 B) $68,400 C) $33,580 D) $53,400

Business

You should never review requirements and business rules with the clients

Indicate whether the statement is true or false

Business