As a case manager representing a client who is within a Managed Care Organization, you:

a. Owe it to the client to advocate for services that you feel are in the client’s best interest
b. Keep your focus on controlling costs
c. Use a decision tree to help decide what treatments and services are appropriate
d. Defer to the MCO case manager when deciding on the client’s treatment options


a

Social Work & Human Services

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“Everyone in this class will learn how to cure all emotional and behavioral problems” is considered a(n):

a. Operational goal b. Nonoperational goal c. Hidden agenda d. Competitive task

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The legally binding “in effect” period for a general consent form should be:

a. 30 days minimum b. 120 days maximum c. Open-ended d. 90 days

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Answer the following statement(s) true (T) or false (F)

If staff believes the organization can make a difference, they can be inspired to invest themselves more fully.

Social Work & Human Services

Three areas of social policy not generally considered part of social welfare policy are __.

Fill in the blank(s) with the appropriate word(s).

Social Work & Human Services