One technique to deal with receiver apprehension is for the speaker to
A. use a simpler vocabulary than usual.
B. assert his or her points forcefully.
C. reinforce his or her message with visual aids.
D. confront the listener with the most controversial aspect of his or her message first.
Answer: C
You might also like to view...
A group of managers is reviewing resumes from job applicants for a sales position. The
group throws away the resumes of applicants who don't have sales experience. The group is A. applying criteria to select the best solution. B. brainstorming. C. analyzing the problem. D. identifying the problem.
Which of the following is a disadvantage/criticism of the social scientific approach?
a. The approach focuses too much on including age and socioeconomic status in research. b. Education is heavily emphasized when selecting participants. c. Race, religion, sexuality, and other characteristics of participants are not always taken into account. d. College students are rarely invited to participate.
Preparing to speak impromptu is similar to
a. preparing for a question and answer session. b. preparing a sales presentation. c. preparing an introduction. d. preparing welcoming remarks. e. preparing a eulogy.
Unlike verbal communication, nonverbal communication is not governed by rules
Indicate whether the statement is true or false