A nurse cares for an older adult who is nonresponsive and surrounded by family. Which of the following statements by the nurse is most appropriate?
A) "I am here for you, how can I be helpful?"
B) "I know just how you feel, my mother died last month."
C) "I'll leave you alone so that you can grieve in private."
D) "She was a really nice lady; she did a good job raising you."
Ans: A
Nurses can help people who are dying and their caregivers express their needs by using open, honest, direct, and empathetic communication. Nurses use ongoing assessment to meet the needs of their clients. The statements by the nurse should center on the client and not the nurse. Presence is an appropriate intervention; the nurse should not assume that they desire to be alone.
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