Based on information in the text, what did both Samsung and Wells Fargo do during the crisis recovery stage?
a. added social media gatekeepers to their PR teams
b. improved their customer service response times
c. expanded their social responsibility efforts
d. developed better replacement products
c. expanded their social responsibility efforts
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Answer the following statement(s) true (T) or false (F)
1. Altercasting is an idea that is about the performance of one’s identity in public, or a way of presenting one’s self to others that is intended to make the self look good. 2. not for symbols, there would be no need to talk about people being unique or enacting particular identities. 3. Stories about you must fit with what your societal audience believes to be coherent and acceptable. 4. Receiving self-disclosures from another person might cause a listener to feel uncomfortable.
In the enumerated preview of his presentation on donating blood, Vlad noted that he will cover audience members’ concerns about where to donate, how to donate, and whether donating is painful or dangerous, and he will provide the details for them. This is an example of which organizational pattern?
a. question–answer b. spatial c. topical d. elimination
The process of persuasion has five distinct stages:
awareness, interest, evaluation, trial, and a) adoption b) withdrawals. c) retirement. d) entertainment.
Which of the following best describes the relationship between assumptions and values?
A) Values and assumptions are the same things. B) Culture influences values but not assumptions. C) Gender influences assumptions but not values. D) Both values and assumptions influence reasoning. E) None of these choices