Which of the following accurately defines cultural competence?

A. One's perceptions of oneself in relation to other people, objects, institutions, and nature
B. The mastery of a particular set of knowledge, skills, policies, and programs used by the social worker that address the cultural needs of individuals, families, groups, and communities
C. The adoption by one cultural group or individual of the culture of another
D. The existence within a society of various racial, religious, and ethnic groups, as well as other distinct groups, each of which has different values and lifestyles


Answer: B

Social Work & Human Services

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. A social justice position in group work suggests that group membership and participation should be ______.

a. representative b. intentional c. voluntary d. mandatory

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Duc Tran Dong, a 42-year-old Vietnamese immigrant, was held up at gunpoint and shot in the arm one year ago working as a clerk in the neighborhood convenience store. Within the last two weeks he has begun experiencing symptoms of post-traumatic stress disorder. You are his social worker. What would help you to decide whether his diagnosis post-traumatic stress disorder could be characterized as acute, chronic, delayed onset or residual?

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In communication, the sender’s impact is the information that the sender is trying

to communicate.

Indicate whether the statement is true or false.

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While an organizational chart offers clues to internal structure:

A) It might overstate the power of specific individuals. B) It might provide clients with insight as to who offers the best services. C) It might indirectly provide an alternative to running an agency. D) None of these choices.

Social Work & Human Services