Summarize the roles that terminal and instrumental values play in organizational culture. What are some ways that norms impact the way employees interact with each other and management?
What will be an ideal response?
Shared terminal and instrumental values play a particularly important role in organizational culture. Terminal values signify what an organization and its employees are trying to accomplish, and instrumental values guide how the organization and its members achieve organizational goals. In addition to values, shared norms also are a key aspect of organizational culture. Norms are unwritten, informal rules or guidelines that prescribe appropriate behavior in particular situations. Managers determine and shape organizational culture through the kinds of values and norms they promote in an organization. Managers of different kinds of organizations deliberately cultivate and develop the organizational values and norms that are best suited to their task and general environments, strategy, or technology.
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Indicate whether the statement is true or false
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