Which of the following should reviewers do when setting new goals for employees during performance review interviews?
A. Use either-or statements, demands, and ultimatums.
B. Make goals few in number, specific, well-defined, and measurable.
C. Set new goals before reviewing previous goals.
D. Combine feedback with intentional or unintentional imposition of goals.
Answer: B
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Outside of the classroom, most speakers conduct audience analysis using
A) simplifying devices. B) market research. C) focus groups. D) audience surveys. E) common sense.
Explaining the process of mediation, establishing boundaries, exploring other resources, and explaining the fee structure are considered a/an ______ role.
A. information-gathering B. education C. determining D. assessment
Susan is the type of manager who confronts the problem directly. She expects her employees to be able to express their ideas and opinions with clarity and directness. What type of manager is Susan?
a. benevolent b. status-achievement c. communal d. personal
The following are helpful tips for how to manage speech anxiety productivity except:
A) Speak on subjects you know well. B) Know your audience. C) Memorize your speech. D) Practice, practice, practice.