If a patient was overcharged for services, the appropriate procedure is to
A. tell the patient to pay the current bill and a refund will be mailed.
B. give the patient a credit toward future services.
C. ask the patient to wait for a corrected statement before sending payment.
D. apologize, but tell the patient that nothing can be done.
C. ask the patient to wait for a corrected statement before sending payment.
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Which of the following is known as a B-need in Maslow's hierarchy of human needs?
A. A patient with cancer needs chemotherapy. B. A medical assistant needs to be respected by his/her fellow medical assistants. C. A child in the waiting room needs a safe play area. D. A family needs food from the food bank. E. A health care provider needs assistance with their own addiction problem.
ISO 9000 not only evaluates industry needs, but also addresses needs of ________ stakeholders related to that industry.?
Fill in the blank(s) with correct word
Hourly employees must document hours worked each day
Indicate whether the statement is true or false
A gelatin shell consists of two parts, the __________ and the __________
Fill in the blank(s) with correct word