The psychiatric-mental health nurse wishes to build upon the professional skill of using therapeutic communication during the nurse-patient relationship. Using the acronym RULE, which action by the nurse will best demonstrate active listening?
1. Conveying sympathy
2. Accepting the patient
3. Conveying empathy
4. Validating the patient
Answer: 3
Explanation: With the acronym RULE, 'L' means listen. The best way the nurse can actively listen to the patient is by conveying empathy, or the ability to feel another person's feelings. Conveying sympathy is conveying pity for an individual, which is not active listening. While accepting and validating the patient are both important tasks for the nurse to achieve, these are therapeutic techniques themselves, not examples of active listening.
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