To maintain noise control, the nursing assistant should:
A. avoid yelling for help in an emergency.
B. worry about noise only at night.
C. turn down loud radios and TVs.
D. whisper softly.
Answer: C
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Appointment-book changes require the administrative medical assistant to:
A) use white correction fluid. B) obliterate the patient's name with a black marker. C) erase the patient's name. D) draw a line through the patient's name and note why the patient didn't keep his or her appointment.
The primary neurotransmitter of the sympathetic nervous system is:
A) epinephrine. B) acetylcholine. C) reteplase. D) dopamine.
A common system standard for ALS service is to respond to ________ percent of calls in ________ minutes or less
A) 60; 6 B) 70; 7 C) 80; 8 D) 90; 9
When do most smaller practices send out their statements?
A. Daily B. Weekly C. At the end of the month D. Whenever the medical assistant has time to prepare the statements E. Patients are allowed to request a billing time that is convenient for them