Routine, positive messages include what type of information in the opening paragraph?
A) Reason for writing
B) How the audience will benefit from complying to the request
C) All relevant details
D) A neutral buffer
E) An introduction to the writer
Answer: A
Explanation: A) Place your main idea (the positive reply or the good news) in the opening. Use the body to explain all the relevant details, and close cordially, perhaps highlighting a benefit to your reader.
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