All of the following statements about the settlement of a claim are true EXCEPT
A) The insurance policy usually has a provision specifying how a notice of loss is to be made to the insurance company.
B) One step in the investigation of a claim is to determine whether the policy was in force when the loss occurred.
C) The adjustor must file the proof of loss, which is a sworn statement supporting his or her decision regarding a claim.
D) A policy provision may determine how disputes over claim settlements are resolved.
Answer: C
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