Even though the new system is only three years old, the marketplace changes constantly. In three more years, should Floor Candy consider replacing the new system? What factors and information should guide that decision?
What will be an ideal response?
Answers should include the items listed on page414. In addition, students should recognize that e-commerce involves extraordinary competitive pressures and supporting technology. Firms find that they must run hard just to maintain their place in a fast-moving industry. With this in mind, e-commerce developers must think in terms of a short life span, perhaps measured in months rather than years. Every indication is that this trend will continue, and even intensify. Floor Candy should certainly try to stay ahead of the curve and should be planning a new system long before the traditional obsolescence factors begin to appear.
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