Which of the following is NOT part of the Secondary Market?
@ First Market
@ Primary Market
@ Second Market
@ Third Market
@ Primary Market
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Briefly identify some disadvantages a company with a large and diverse business portfolio may experience
What will be an ideal response?
After calculating the CLV of its customers, American Auto Supplies identified its most profitable customers and also found that a significant percentage of its customers are unprofitable
Which of the following actions would American Auto Supplies most likely take based on these findings? A) fire its unprofitable customers B) offer the highest level of customer service to its unprofitable customers C) encourage unprofitable customers to become product champions D) discontinue discounts for all but its most profitable customers E) provide slightly lower levels of customer service to its most profitable customers
With all contracts there is an implied covenant of good faith and fair dealing
Indicate whether the statement is true or false
Matrix management
A. creates an environment in which the unity-of-command principle is strictly followed. B. results in a centralized decision-making system. C. is composed of dual reporting relationships in which some employees report to two superiors. D. involves holding employees together by contracts that stipulate results expected, rather than by hierarchy and authority. E. is a collection of independent, mostly single-function firms that collaborate to produce a good or service.