Social psychologist Robert Cialdini defined all of the following as "weapons of influence" EXCEPT:

a. Leading by example
b. Social validation or conformity
c. Reciprocation
d. Being physically attractive


a

Communication & Mass Media

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Which group problem solving technique has two phases—idea generation and idea evaluation and voting?

a. Nominal Group Technique b. Normal Group Technique c. Decreasing Options Technique d. Standard Agenda Technique e. Group Norming Technique

Communication & Mass Media

Answer the following statement(s) true (T) or false (F)

1. "Time Constraint" is a relevant background factor, according to Tubbs. 2. Team dynamics are often unseen “natural forces” that strongly influence how a team reacts, behaves, or performs.” 3. We shouldn’t worry about meeting face-to-face, because virtual groups are no different than face-to-face groups in terms of productivity, efficiency, and customer satisfaction. 4. Consequences are the end results of the group's activities and are the reason the group is formed in the first place.

Communication & Mass Media

The goal of an informative speech is to

A) share information clearly and accurately. B) change the listeners' beliefs and attitudes about the topic. C) make the learning experience as humorous as possible for the audience. D) entertain. E) call the audience to action.

Communication & Mass Media

During his speech, Karl claimed that the elderly are bad drivers. He supported this claim by pointing out that his 75-year-old grandfather had three accidents this year and an 86-year-old woman ran into a building at the mall after hitting the gas instead of the brake. Karl is using reasoning by __________.

A. example B. sign C. analogy D. narrative

Communication & Mass Media