Customer relationship management (CRM) is considered critical largely because of ________.
A. revised government regulations
B. internal pressure by employees
C. increasing demand by customers
D. external pressure by suppliers and vendors
E. competitive pressures in the marketplace
Answer: E
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As part of her summer job, Martina was instructed to collect data from ten people to determine how they felt about a number of political issues, including socialized medicine, food stamps, and educational vouchers
She asked her father, grandfather, mother, brother, two uncles, and four sorority sisters to answer the survey questions. Marina used a ________ sample. A) probability B) convenience C) stratified D) systematic E) simple random
Organisational delayering and downsizing are associated with an increase in which career management activity:
a. lateral career moves b. managed career moves c. career workshops d. high potential development schemes
Which of the following statements is true about the Sarbanes-Oxley Act of 2002?
A) It offers protection to federal employees who report illegal governmental activities. B) It seeks to eliminate the conflicts of interest that can lead to fraudulent activity. C) It prohibits persons employed by or associated with an enterprise from engaging in racketeering activity. D) It lets private citizens sue employers on behalf of the government for fraud against the government.
A professional code of conduct provides guidelines to members of that profession on how to be unethical without violating the law
Indicate whether the statement is true or false.