Shareholders must approve fundamental changes affecting the corporation before the changes can be implemented.
Answer the following statement true (T) or false (F)
True
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Which of the following statements about call centers in the United States is true?
A. Call center functions have largely been returned to the U.S. from countries like India and Mexico. B. Call centers have replaced instant messaging as the technology of choice for resolving the complaints of younger customers. C. Call center functions have largely been brought back in-house from third-party companies that specialize in call center operations. D. There has been some shrinkage in the number and size of call centers due to the rise in self-service web or speech recognition technologies.
What tort has been committed when one party deceives another to obtain property from that innocent person?
A) Civil fraud B) Trespass C) Assault D) Misappropriation
Pagpartet is a supermarket that sells good quality products and renders excellent client service. Pagpartet's membership program for regular clients offers good discounts on perishable products. Its popularity and business generally increase through word-of-mouth. Consumers who shop at Pagpartet rarely switch to another supermarket for their monthly grocery shopping. In the context of marketing, which of the following concepts does this scenario best illustrate?
A. Customer loyalty B. Market segmentation C. Marketing mix D. Cognitive dissonance
What is the present value today of $150 that will be received in four years from now if the discount rate is 12%?
A) $76.03 B) $95.33 C) $116.90 D) $105.60 E) $83.39