One of the critiques levelled against Critical HRD is that of critical pedagogy, based on what two theories? (Stewart 2017)
a. social psychology and sociology
b. psychoanalytical and sociology
c. social and psychoanalytical theory
d. none of these
c. social and psychoanalytical theory
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Using simple language in persuasive messages usually increases your credibility with a skeptical audience
Indicate whether the statement is true or false.
The means by which an organization effectively gets its products and services to customers is known as:
A. service measurement B. micromanagement C. outsourcing D. service delivery systems
Monkee's Company has current assets of $45,000, current liabilities of $50,000, long-term assets of $90,000 and long-term liabilities of $40,000. Monkee's Company's working capital and its current ratio are:
a. $45,000 and .90:1. b. $5,000 and 1.50:1. c. $5,000 and .90:1. d. ($5,000) and .90:1.
A graphic diagram that tells the story of a customer's experience in the buying process, from need awareness through to the post-purchase relationship, is called
A. a focus group. B. a survey. C. a journey map. D. quantitate research. E. ethnographic research.