Susan has been redecorating her new condo for a year. She is carefully selecting every item. Susan finds an oriental rug that matches her color scheme and décor perfectly and purchases it immediately without engaging in comparison shopping
This is an example of a(n) ________.
A) shopping product
B) convenience product
C) specialty product
D) industrial product
E) capital product
C
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To be effective in dealing with others, service providers should ________.
A. be open-minded and accept that someone else may have a different belief system B. ignore the power of values and beliefs and treat everyone alike C. think of their own value system as better than that of someone else D. use negative feedback as needed and strive to adopt the beliefs of others
Which of the following is not a characteristic of homologous chromosomes?
A. They are similar in shape and location of the centromere. B. They are similar in size. C. They carry the same alleles for all traits. D. They carry genes for the same traits.
The second step in the innovation process includes ______.
A. idea generation B. problem development C. identifying advantages and disadvantages related to the idea D. producing and distributing the new product or idea
Seelos and Mair developed a model of _______ that leaders use to improve organizational capacity.
A. environmental analysis B. continuous improvement C. research and development D. human resource management