A White individual who becomes defensive and demonstrates increased racial intolerance as a result of racialized event is likely in which Helms status?
a. Disintegration
b. Reintegration
c. Encounter
d. Crisis
Answer: b. Reintegration
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_______ are the core of all professional helping efforts.
Fill in the blank(s) with the appropriate word(s).
In overcoming workers' resistance to change, research suggests that
a. To save time, management should explain a change and have workers implement it b. Managers should meet with representatives of the workers to help solve problems in implementing change c. Managers and the workers should plan the change together d. Managers should hire new workers who are willing to implement change.
Provide a brief example of case study research.
What will be an ideal response?
One reason telephone counseling works is because clients can remain unknown or unseen by the crisis interventionist. (p. 120)
Indicate whether the statement is true or false