Diversity in work teams encourages ________ because people from different backgrounds bring different perspectives.
A) lengthy, unproductive meetings
B) creativity and innovation
C) conflict and confusion
D) a positive company image
E) support from the federal government
B) creativity and innovation
Explanation: Work team diversity promotes creativity and innovation because people from different backgrounds bring different perspectives.
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Zeus, Inc. produces a product that has a variable cost of $9.50 per unit. The company's fixed costs are $40,000. The product sells for $12.00 a unit and the company desires to earn a $20,000 profit. What is the volume of sales in units required to achieve the target profit? (Do not round intermediate calculations.)
A. 17,000 units B. 24,000 units C. 4,000 units D. 16,000 units
The largest cost of producing a service is the cost of:
a. labor. b. paperwork. c. infrastructure. d. lost sales.
In this approach to managing capacity, a firm has flexible production lines whose production rate can easily be varied
A) Time flexibility from workforce B) Use of subcontracting C) Designing product flexibility into the production processes D) Use of seasonal workforce
CSRs are typically not required to have effective writing skills since most of their communication with customers is face-to-face.
Answer the following statement true (T) or false (F)