Eliminating the obstacles to change, adjusting systems, and encouraging risk taking represent which part of the change process?
a. planning for and creating short-term wins
b. institutionalizing new approaches
c. creating a vision
d. empowering others to act on the vision
d
a. Incorrect: This phase within Kotter's "Eight-Stage Change Process" includes planning for visible performance improvements, creating those improvements and recognizing and rewarding employees involved in the improvements.
b. Incorrect: This phase within Kotter's "Eight-Stage Change Process" includes articulating the connections between the new behaviours and corporate success, and developing the means to ensure leadership development and succession.
c. Incorrect: This phase within Kotter's "Eight-Stage Change Process" includes creating a vision to help direct the change effort and developing strategies for achieving that vision.
d. Correct: Within Kotter's "Eight-Stage Change Process," stage 5, empowering others to act on a vision, includes getting rid of obstacles to change; changing systems or structures that seriously undermine the vision; and encouraging risk-taking and non-traditional ideas, activities, and actions.
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